Returns & Exchanges

At Dog Friendly Co., we want you and your pup to be completely satisfied with your new gear, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Whether the fit isn't quite right or you've changed your mind, we are here to ensure your shopping experience is as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the products are free of pet hair and signs of wear.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by our system and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.